Workplace Literacy and Essential Skills

Essential Skills Ontario believes Workplace Literacy and Essential Skills (WLES) training is fundamentally important to a productive workplace, an engaged workforce and a prosperous province. Employers who offer essential skills training see employees with more confidence, enhanced skills, improved performance, better able to adapt to change and who are more knowledgeable about their rights.

Essential Skills Ontario works to find the best ways of making essential skills training work for employers and employees. In conjunction with its Provincial Advisory Committee for Workplace and Workforce Literacy, which includes representatives from business, labour, literacy, and training and adult education, with the support of the Ministry of Training, Colleges and Universities (MTCU), Essential Skills Ontario assisted over 22 employers and labour groups provide essential skills training to employees as part of the Collaborative Development Approaches: Piloting Illustrative Workplace Models (CODA) pilot project.

Specifically, the project conducted training initiatives in a diverse range of sectors, including homecare, hospitality, mining, manufacturing and healthcare. Each program was designed around the needs of the workers and the employer - touching on such elements as new technology, customer service, document reading and interpersonal skills. The project helped strengthen the capacity of seven literacy and basic skills programs to deliver training and greatly contributed to an understanding of the effectiveness and benefits of WLES.

The full report is available upon request.